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Formal VS Friendly

The first thing to note about formal English in modern business is that it’s not nice. It’s not polite or charming, it’s a weapon that you use to defend yourself against an anonymous public or to intimidate acquaintances who incur your wrath. This means that, in an...
La importancia de invertir en uno mismo

La importancia de invertir en uno mismo

Invertir recursos para obtener ganancias u otro tipo de beneficios es una actividad que requiere una toma de decisiones, sobre todo en el ámbito económico, ya que supone un desembolso inicial y que se necesita la total seguridad de que esos beneficios van a superar a...
Making a Fuss

Making a Fuss

In the old days, businesses didn’t bother with pretty language and the Customer Service area in many companies was called the Complaints Department. Even the best-run organisation can’t keep everyone happy always because humans love whining, and you’ll probably find...
Please, Thanks and Sorry

Please, Thanks and Sorry

Please, Thanks and sorry are very important in ours lives. The words above are all seasoned veterans of those “most powerful word in the English language” memes that often appear on LinkedIn. This might be a slight exaggeration (the words “paid with thanks” have...

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