In the old days, businesses didn’t bother with pretty language and the Customer Service area in many companies was called the Complaints Department. Even the best-run organisation can’t keep everyone happy always because humans love whining, and you’ll probably find...
Please, Thanks and sorry are very important in ours lives. The words above are all seasoned veterans of those “most powerful word in the English language” memes that often appear on LinkedIn. This might be a slight exaggeration (the words “paid with thanks” have...
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