The first thing to note about formal English in modern business is that it’s not nice. It’s not polite or charming, it’s a weapon that you use to defend yourself against an anonymous public or to intimidate acquaintances who incur your wrath. This means that, in an...
How to Lose Friends and Upset People? Do you know it? Have you ever been offended by a business mail or text message? If not, you’re either lucky with your clients or you have a thicker skin than me. I know we English are a little sensitive about these things, but...
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